Troubleshooting

A few practical checks before you abandon the race. The game will not load, Progress is not sticking, An import is rejected, The race seems frozen, A screen crashed.

A few practical checks before you abandon the race.

The game will not load

Try reloading the page in an up-to-date browser. Check that JavaScript is enabled. If you use extensions that block scripts, test with the site allowed. Export a save before clearing any data.

Progress is not sticking

Check the saving indicator, internet connection and service status page. Make sure you are signed into the intended account. If saving reports a conflict, choose which copy to keep. Export current progress before clearing browser data or signing out while changes are pending.

An import is rejected

Choose a Slipstream JSON export, rather than an image or another game’s save. The importer validates the file. Do not edit the only copy of a backup; retain the original if troubleshooting it.

The race seems frozen

Look for the paused state and try Space or a race-speed control. A refreshed mid-race save intentionally resumes paused. If the interface is still unresponsive, reload after allowing a moment for autosave.

A screen crashed

Use Try again or reload. Your last successful online save remains available, but unsaved progress may be lost. Report this crash prepares a report for you to review and share; crash reports are not sent automatically.